IMPACT OF IMPROVED WORKCULTURE IN THE QUALITY OF LIFE
By Nirmalendu Sanyal
Work Culture in the working place is having impact of quality of life
and again quality of Personal life have the effect on quality of working
life/working culture.
PARTICIPATION
· Sense of Participation help in quality as well as improving
in sense of belongingness. It is not the husband alone take the decision
of investment or decide place where holidays will be observed but whole
family to participate and take decision to make the same more effective.
Similarly it is employees to suggest, discuss and implement for better
quality, out put and return etc. So we may say any thing better or "ultimate
result is for the employees, by the employees and of the employees which
ultimately become for the family, of the family and by the family."
· In house training programme lead to better quality, better
understanding, improved productivity. Similarly daughter- in-law on her
new arrival if Mother-in-law explains the requirement of the house and
also listen the problems and requirements then half the problems solved.
Total training on the family culture can be framed and implemented which
fulfils the expectation of daughter-in-law as well as Mother-in-law. Training
in workplace changed the situation provided it is planned meticulously.
It is not the quantity of training but it is QUALITY of training.
· Through persuasive skills, reduce restrictive work practice
which are detrimental to production and healthy Industrial relations.
· Grievance Settling machinery to function with fairness, fineness
and promptness.
INVOLVEMENT
· Greater involvement
· Targets must be known to each family member or each individual
employee so that effects are direct towards achieving these goals.
· Improved preventive maintenance gas, fan, refrigerator, etc.
in the house as well as the generators, water coolers, canteen equipment
etc. in the workplace.
· To have better understanding and communication between head
of the family and other family members.
· Same thing applicable in workplace.
· Regular Counselling
PUBLICITY
· Publicity for good performance and exemplary work encourage
other members
· Better Suggestion Scheme will attract creative Suggestion.
PERSISTENCE
From time to time workshop and the subsequent follow up to inculcate
the right work ethics yield result slowly but steadily.
INCENTIVE
Incentive for better performance.
Better performance must be differentiate from normal performance.
MORALE BOOSTER
Each and every available forum to use for maintaining Continuous liaison
with employees and sustain the high level of morale and motivation.
Steps for achieving above might be as follows:
Explain in details to the employees.
The Optimum use of installed facilities
· Higher Productivity
· Profit through Cost Reduction
· Better services to Customer.
· Annual Plan.
MOTIVATION
The attitudinal Change is the basic necessity for new work culture.
The level of discipline should be maintained and executive should take
lead. Mutual faith should be developed so that the Confidence level of
the employees in the management is brought up. Constant Communication should
be kept up to know the pulse of the employees. A safe working environment
should be ensured.
The ownership concept should be developed. We have to ensure that the
positive aspects in the Union Management agreements are implemented in
to Personnel Management along with line management, as Change agents, have
the onerous role of consolidating the gains emanating from the new work
culture.
The desired goals in Morale & Motivation will have to be achieved
through
· Proper Communication
· Building up mutual trust and confidence
· Prompt handing of grievances
· Personal examples
· Effective handing of low productivity Syndromes
· Improving safety and housekeeping standards
· Appropriate welfare measures. Continuously monitor and follow
up the various activity and attitude level so that there is no slide back.
· Each executive must continue to act as a change agent through
change enhanced commitment and personal example.
· Suggestions
NO COMPROMISE
Knowing that there is a natural resistence to change, it is essential
to prepare well before introducing changes. Existence of a manpower of
mutual trust and understanding in general, and active involvement of the
people in particular make the exercise easier. It is better to tackle the
root cause rather than suppress the systems. Temptation to achieve short
term gains by making compromises on principles have to be curtailed
IDENTIFIED ISSUES
There will be no dilution or retracing of steps that have led to an
improvement in work culture. Each office/site will have a long list of
identified issues relating to elimination of undesirable work practices
and strengthening of congenial industrial relations. Necessary steps to
be taken in a systematic way.
Work culture in office/site have the direct impact on personal life.
It has been observed that a successful husband/Parent/housewife is success
in the workplace. Unsuccessful employee is also not happy in their family.
Similarly ineffective housewife/Karta in a family can not be successful
in the Workplace.
"QUALITY OF WORK CULTURE" is the ultimate answer. If it is improved
then total scenario changes. Here I am citing small example. In a particular
office as per earlier practice reply of Fax/Letter normally delayed as
per system prevailing practice. Recently they tried to change the system
and as far as possible recipient of Fax/Mail try to reply at the earliest.
Receiver of fax now-a-days realising that since some other person/department
is taking care so that immediately on receiving the message it is delivered
without any loss of time hence it is the duty of the receiver of message
to react immediately on receipt of message. Circumstance compelling them
to reply/attend the message.
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